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Privacy Policy
Privacy Policy
At Global Containers Sales USA ("we", "us", or "our"), accessible from https://globalcontainersalesusa.com, protecting your privacy and ensuring the security of your personal information is a core commitment. This Privacy Policy outlines the types of personal data we collect, how it is utilized, safeguarded, and shared, and the privacy rights you hold under applicable United States federal and state laws (including the California Consumer Privacy Act – CCPA/CPRA).
1. Information We Collect
We collect information directly from you when you browse our website, create a customer account, request a quote, place an order, or communicate with our support and logistics teams. • Personal Identification & Contact Details: Full legal name, business/company name, delivery address, billing address, telephone number, and email address. • Order & Equipment Details: Purchased items, container dimensions (10ft, 20ft, 40ft, 45ft), trailer specifications (GVWR, axles, condition), custom fabrication requirements, jobsite access notes, and order numbers. • Commercial & Site Delivery Information: Jobsite delivery point, site contact personnel, gate clearances, and specialized offloading equipment availability. • Financial & Transaction Data: Transaction reference numbers, invoice records, and payment confirmations. Note: Sensitive cardholder credentials are processed directly by certified Level-1 PCI-DSS payment gateways using 256-bit SSL encryption; we do not store full payment card numbers or CVV codes on our servers. • Technical & Device Data: IP address, browser type and version, device hardware model, operating system, pages viewed, time spent per page, and referral links collected automatically via server logs and analytical cookies.
2. How We Use Your Information
We use the collected information exclusively for legitimate commercial purposes: • Order Fulfillment & Dispatch: Processing your purchase, coordinating with carrier freight drivers, scheduling tilt-bed roll-off deliveries, and delivering equipment nationwide. • Account Management: Creating, maintaining, and authenticating your customer account so you can view order histories, delivery statuses, and invoices. • Communications: Sending automated order confirmation emails, logistics scheduling notifications, invoices, and responding to your customer support inquiries. • Customer Verification & Fraud Prevention: Verifying buyer identity and delivery addresses for high-value freight equipment to prevent fraudulent transactions. • Legal Compliance: Calculating destination-based state and local sales tax, maintaining statutory tax accounting records, and complying with state/federal regulations.
3. Information Sharing and Third-Party Disclosures
We strictly do not sell, rent, lease, or monetize your personal information to third parties, advertising networks, or data brokers. We only share necessary information with trusted operational partners under strict confidentiality agreements: • Logistics & Freight Carriers: Dedicated flatbed and tilt-bed trucking partners who require your name, phone number, and delivery address to deliver containers or trailers to your jobsite. • Payment Processing Gateways: Certified, secure banking institutions and merchant processors that process authorized credit card, debit card, or wire transactions. • Communication Platforms: Transactional email providers (e.g., automated order confirmation and dispatch alerts). • Legal Authorities: When required by subpoena, court order, law enforcement request, or applicable federal or state law to protect our legal rights, property, and user safety.
4. Cookies and Web Tracking Technologies
Our website uses functional, analytical, and performance cookies: • Essential Cookies: Necessary for site security, session maintenance, and shopping cart persistence during navigation. • Analytics Cookies: Help us understand how visitors interact with our catalog, discover which container or trailer categories are most popular, and identify technical performance issues. You may choose to disable or block cookies through your individual browser settings; however, certain site features (such as maintaining products in your shopping cart or remaining logged in) may not function as intended.
5. Data Security & Retention Safeguards
We maintain robust administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure. All web traffic is encrypted using modern Transport Layer Security (TLS/SSL). We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, satisfy warranty obligations, resolve disputes, and comply with state and federal accounting, tax, and record-keeping mandates.
6. Your Privacy Rights (Including CCPA / CPRA)
Depending on your jurisdiction (including California residents under the CCPA/CPRA), you have specific statutory privacy rights: • Right to Know & Access: The right to request disclosure of the categories and specific pieces of personal data collected about you over the past 12 months. • Right to Delete: The right to request deletion of your personal data, subject to legal exceptions (such as open orders, warranty claims, or tax retention obligations). • Right to Correct: The right to correct inaccurate or out-of-date personal information. • Right to Non-Discrimination: We will never discriminate against you, deny service, charge different rates, or reduce quality for exercising your statutory privacy rights. To exercise any of these rights, please contact our Privacy Team at sales@globalcontainersalesusa.com or call +1 707 928 8419.
7. Contact Information
If you have questions, comments, or requests regarding this Privacy Policy or our data management practices, please contact us: Global Containers Sales USA Address: 6448 Clara St, Bell Gardens, CA 90201, United States Email: sales@globalcontainersalesusa.com Phone: +1 707 928 8419 Hours: Monday – Friday, 8:00 AM – 6:00 PM PST